Shipping policy
We ship to physical addresses only.
We do not ship to P.O. Boxes
Orders over $125.00 get free shipping.*. *Some exclusions apply. *The following items do NOT qualify for free shipping.
Excessive shipping items and Orders. *Any large or bulky item (over 18”x18” or 3lbs.) *Ropes *Furniture *Roping dummies *All international orders.
*felt and straw hats *all orders that come to a shipping total over $60.00
After your international, bulky item or large item order is placed. We will email you a invoice with the exact shipping charges. If the shipping is more you will be required to pay the difference before we ship. If the shipping is less we will refund the difference. If you do not agree with the shipping charges we will refund your order.
Once we have shipped your order we do not refund shipping charges. If you are dissatisfied with your purchase you must return items to our store in person or pay for return shipping charges. We reserve the right to apply a 10% restocking fees to any canceled or returned order. We want you to be happy with your order. We are happy to exchange sizes if needed. Please read our Return Policy.
We try to ship all orders within two business days.
We strive to keep our inventory correct. We are a small family owned business. From time to time we may have inventory errors. If we are unable to ship your order within three business days we will contact you. We will give you an estimated delivery date or refund your order.
We appreciate every customer. We hope we are able to provide you with the goods and services you need to maintain a western way of life.
